We all know that recycling paper is smart – but what about the ink on that paper? Our company makes it easy and cost effective for consumers to refill and reuse ink jet printer cartridges.
Retail Inkjet Solutions, Inc. (RIS) was founded by former Hewlett Packard engineers looking for a better way for customers to use their inkjet printers more efficiently. With new ink cartridges costing up to $45 and an average life of nine weeks, clearly, they needed to find a more economical solution. Most importantly, it had to be simple and accessible with print quality that’s equal or better than new cartridges.
As a result, RIS designed the patented InkCenter™ kiosk, providing retailers with a value-added service to offer its customers. Today, there are kiosks in more than 600 locations within Costco, Fry's, Micro Center and select college campus bookstores in U.S., Canada, Mexico and U.K. Customers report a 70% savings in new cartridge costs with unmatched ink quality.
By reusing and refilling your inkjet cartridges, an added benefit is the positive environmental impact. Roughly 85% of printer cartridges are used once and thrown away, according to InfoTrends. That makes about 350 million empty cartridges ending up in U.S. landfills every year — that’s about one per second! Now RIS, together with its retail partners, has provided a quality way to save money while being less wasteful.
We are a growing, customer-centric organization with deep technical expertise. Our team includes inkjet industry veterans and retail professionals, working together to solve problems, create solutions, and simplify how we do things. Our people are focused on ensuring a positive customer experience and our international team is committed to supporting customers and partners in providing this valued service.
We’re always in search of great people who have a passion for service and know how technology enables new ways of doing things. We have openings in several locations and across a variety of functions – from engineering to product development and training.
Our culture supports a workforce that’s collaborative, creative, and consistent in delivering on our business goals. To learn more about our job opportunities, contact HR@Go2RIS.com.
The professionals at RIS have decades of experience designing and implementing customer solutions successfully. Our team includes inkjet industry veterans and retail professionals, working together to innovate, solve, and simplify. We are a growing, customer-centric organization with deep technical expertise.
Carol Criner, Chief Executive Officer
Carol brings experienced leadership to RIS with more than 20 years in technology and telecommunications industries. She has assembled and navigated high-caliber teams in early-stage, venture-backed and public companies. Previously, Carol was president of a retail company operating small format kiosks and online sales for national retailers, including Costco.
Scott Shultz, Vice President of Engineering
Scott brings more than 15 years of experience in the inkjet industry in both desktop and commercial applications. In his previous tenure with Hewlett-Packard and continuing with RIS, Scott has led product development and sustaining efforts from R&D through manufacturing. Scotts heads up our engineering team, focused on delivering exceptional customer satisfaction and product innovation.
Rob Baydo, Head of Process Engineering
Rob has more than 20 years of inkjet experience impacting a diverse range of applications including high-speed commercial printing, desktop, wide-format aqueous, and food grade ink. He brings extensive leadership experience within R&D, product development, and sales/market development. Rob has significant expertise in the areas of inks, intelligent ships, printing systems and related inkjet equipment.
Mike Stanicek, Chief Marketing Officer
Mike has more than 25 years of inkjet industry experience in consumer, commercial and photo markets. Mike has held senior-level positions at HP, Kodak, Encad and Phoegenix and brings broad experience in marketing, sales, product lifecycle, operations and worldwide P&L ownership.
Rick Ivko, Chief Financial Officer
Rick brings 25 years of experience in high tech manufacturing, software and construction. He has held Controller and CFO positions for various public and private companies. He was instrumental in securing $30M in private venture capital funding, and also completing a $6 million IPO. Rick was a Managing Partner of an Accounting and Tax practice, serving 75 businesses and 250 individuals.
Bob Rodrigues, Director of New Products
Bob brings 22 years of inkjet printer product marketing experience at Hewlett-Packard. His versatile progression of positions included communications, international market research, strategic planning, and current product management. Ultimately Bob discovered his professional passion of new product development, successfully introducing 12 leading inkjet printers.
John Reilly, Chief Operating Officer
John brings more than 20 years of experience from organizations incurring rapid growth and national distribution of products and services. He has specific experiences in strategic development of field and multi-site operations. Prior to RIS, John was chief global service officer for a U.S.-based manufacturer of commercial grade automated espresso machines.
Retail Inkjet Solutions, Inc. (RIS) is the industry leader in on-site inkjet cartridge refilling. The RIS patented InkCenter™ kiosk is deployed in more than 600 retail locations including Costco, Fry’s, Micro Center, and select campus bookstores in the U.S., Canada, Mexico, and U.K. We provide customers with unmatched quality while delivering savings of up to 70% when compared to a new cartridge purchase. Our InkCenter™ kiosks integrate seamlessly into retail environments, delivering a great customer experience. Founded in 2004 by former HP engineers motivated to create a better solution for customers, RIS is headquartered in Carlsbad, California.
RIS Corporate Fact Sheet – An at-a-glance overview of our company. Read More.
Press Releases – announcing our retail partnerships and significant events.
Industry Reports – a look at industry reports, company profiles, independent testing reports.
The worldwide market for inkjet cartridges is approximately $25 billion, with consumers buying an average of 5.8 cartridges every year. Because of that, we're pleased to share that we have refilled more than 13 million cartridges and saved consumers over $156 million. Customers are finding that the cost of refilling inkjet cartridges is a fraction of the cost of new cartridges.
Refilling is a valued service for consumers as well as small businesses. They want quality as well as eco-friendly options, setting their own sustainability goals by refilling inkjet cartridges. We have multiple retail locations nearby, and can handle multiple cartridges at one time, supporting small business needs.
When an inkjet printer cartridge runs out of ink, it's not broken — it's just empty. We want to eliminate the single-use of plastic inkjet cartridges. Reusing a cartridge multiple times can be up to 10 times more eco-friendly than remanufactured cartridges. Refilled ink cartridges are about 90% more energy efficient than producing a new cartridge.
Want to still do more? Use recycled paper to double your green impact.
As easy as you get a coffee refill at Starbucks, you can refill your inkjet cartridge. We keep it simple for customers. The technology inside ensures consistent quality and a positive customer experience.
Our refilling stations support all leading OEM printer cartridge manufacturers. You don’t need any special kits or online fulfillment – simply bring your cartridge into one of our local retailers and have it refilled in minutes.
In collaboration with our retail partners, we deliver a reliable refill operation that adds a valued service to your customers. We strive to make the process simple for both customers and our retailer’s workforce. We work tirelessly to ensure that every refill experience is a good one – from our inks and supplies to our process standards – allowing our partners to focus on delighting customers.
“We deal with a lot of vendors,
but none of them compare to RIS
when it comes to customer service.”
— Retail Partner, 2014
By working with RIS, you have a partner with deep expertise in the inkjet printer market. Our management team brings a wealth of knowledge and industry understanding to ensure that our patented technologies make this a valued service to every customer today and in the future.
Our technology, process and support come together to create a compelling business. We make it easy for retailers to get up and running quickly and successfully. Our full-service set up and support program includes:
Our patented InkCenter™ enables:
The RIS InkCenter™ refills in four easy steps using a touch screen guide:
Your one-stop printing resource is here - visit our Inkjet411 site, to gain access to more than 500 videos, tips, and the most updated information on inkjet printers and printing what you need today.
Check out this video for how to handle your cartridge in a few easy steps:
Our headquarters are located in the U.S., but we have field service agents internationally. If you are a retailer interested in adding this service to your store, call or contact MikeS@Go2RIS.com.
Retail Inkjet Solutions, Inc. (RIS)
1916 Palomar Oaks Way Ste. 100
Carlsbad, CA 92008-5509, USA
If you have questions about your current refill service, contact customersupport@Go2RIS.com.