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Retail Partner Overview

Delight customers where they shop.

In collaboration with our retail partners, we deliver a reliable refill operation that adds a valued service to your customers. We strive to make the process simple for both customers and our retailer’s workforce. We work tirelessly to ensure that every refill experience is a good one – from our inks and supplies to our process standards – allowing our partners to focus on delighting customers.

Why retailers choose inkjet refilling:

  • Customer satisfaction. Refilling addresses the primary pain point for printer customers – the price of ink. Customers can save up to 70% or more over the cost of purchasing a new cartridge.
  • Customer traffic. This valued service drives repeat customer visits and customer time-in-store positively impacts basket sales.
  • Differentiation. Incremental service of on-site refilling distinguishes retailers from those that only offer OEM-branded cartridge selection and offers more choice to their customers.
  • Eco-friendly. Aligned with sustainability objectives, the environmental benefits of reducing single-use plastic cartridges helps create customer loyalty.

We deal with a lot of vendors, but none of them compare to RIS when it comes to customer service.

— Retail Partner, 2015